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Pampered Chef: Robocalls, Do-no-call Registry, PostCalls & PC

  1. NooraK

    NooraK Legend Member Gold Member

    I saw the following article on CNN today:

    Ban on robocalls takes effect on Tuesday - CNN.com

    It got me to thinking how any of it may or may not impact us as Pampered Chef Consultants. I don't personally use PostCalls, but have considered looking into it when my business picks up. The article does say that the new ban only applies to telemarketing calls, and "informational" calls are exempt from the rule. It also says that Robocalls to mobile phones are already illegal.

    How does this apply with PostCalls? Would you consider your call a solicitation (you are asking them to come to a party to buy something), or "informational" (you're just letting them know about the party)? Does anyone know if their terms say anything about calling cell phones? Is it our responsibility to determine if the number given is a cell phone? I know that solicitation calls to cell phones in general are regulated, but if I put my cell phone down on my credit card as my home phone number, they don't know the difference.

    Along the same lines, would we be bound by the do-not-call registry? For the most part, we deal with established customers, so for them it does not apply. But what about those guests who are on your Host's reminder call list?

    I suppose I'm being a bit of a devil's advocate here, but I'm curious to know what everyone else thinks (and maybe I'll get KG to parody me :) ).
    Aug 28, 2009
  2. wadesgirl

    wadesgirl Legend Member Gold Member

    In my mind, post calls are not the same as telemarketers. We are given their number by the host - not randomly calling them. We are just reminding them of the party not trying to sell the something.
    Aug 28, 2009
  3. chefann

    chefann Legend Member Gold Member

    I must disagree with this assessment. I think that if we are not given a number by the "owner" of that number, and we call it, that's an unsolicited random call. If I received a Post Call reminder about a party that I was planning to attend, it would immediately make me NOT want to attend. I don't like when people pass my number out (with the exception of my customers passing it to other prospective customers) - which is why I don't ask for phone numbers with guest lists.
    Aug 28, 2009
  4. Shawnna

    Shawnna Senior Member Gold Member

    I don't like to give out numbers (or have mine given) to certain types of people...rainbow vaccuum, book salesmen, etc...but I don't think its a problem for DS people when we have been invited to a show. I expect to receive a call to remind me of things I have been invited to. I think the way out of that is to either ask the host not to give out your number or to write on your sales receipt that you do not want to receive calls or emails. I don't call my hosts' guests, but I do ask for numbers of guests...even outside orders. I make sure they know that I will not be calling/emailing them all the time, and that I will not be sharing it with other people...DS consultants...because there are times we need to call people.
    Aug 28, 2009
  5. pampchefsarah

    pampchefsarah Senior Member Gold Member

    I've not Post Calls a few times and have not, yet, received a complaint. I agree it's not the same as telemarketing, though, I may forgo mentioning ordering online, and just leave it at the invitation/reminder.

    You know, this may be a good question for HO.
    Aug 28, 2009
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