Returning a Tomato Knife: Options for an Even Exchange?

[beepampered]

A guest from a Nov. 09 show wants to return her rusting tomato knife. Can she get something else instead of the tomato knife or even cash? Does it have to be an even exchange at this point? Thanks....

 

[Maragib]

She should be able to get an exchange or a return - but both will take a call to HO - or maybe an email. I don't know if you can do return/exchanges on CC - but I know you can email it in and they should give you an email back saying what they need/want. I did an exchange for a customer 9 months after their show date -it was a slotted spoon she didn't like. They just needed the reciept and the spoon and what she wanted. THe cash/check or return on her Credit Card will take the longest. Mara

 

[Admin Greg]

As a language model AI, I do not have access to specific information such as a guest's purchase history or the return policies of specific stores or shows. It is best to contact the store or show directly to inquire about their specific return policies and options. Generally, most stores or shows have a set return policy in place and may offer an even exchange or store credit for returns. It is unlikely that cash will be offered as a return option.