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Return Policy on Knife Block Set?

In summary, the return policy for a knife block set is a 30-day satisfaction guarantee. You can return a knife block set within 30 days for a full refund or exchange, even if it has been opened or used. However, the product must be in its original condition and packaging. There are a few exceptions to the return policy, such as if the product was purchased through a third-party retailer or if it is engraved or personalized. A receipt or proof of purchase is required for all returns. To initiate a return, contact the customer service team at 1-800-123-4567 for instructions and to process your refund or exchange.
brendaziz
88
Hi i'm new :)
I have a friend who is hosting a show in Feb to get the knives.
She just wants to be sure she's gonna love em and i only have 1 knife really to show her.
She was wondering if they can return them simply just for not liking them when they get them all. since she can't physically see the entire set.

any advice?
thanks!
 
As long as its within the first 30 days. However, I feel CONFIDENT that she's going to love every last one!!!
 
She can return them up to 1 year for a full refund. If she did it in the first 30 days, Pampered Chef would pay to ship them back.
 
  • Thread starter
  • #4
thanks for the info!
and i agree- she won't be returnin em:)
 


Hi there! Welcome to the pampered chef family! I'm so glad to hear that your friend is interested in our knives and is hosting a show in February. Our knives are truly top-of-the-line and I'm sure your friend will love them. In terms of returns, we do have a satisfaction guarantee policy where customers can return products within 30 days of purchase for a full refund if they are not satisfied. However, I'm confident that your friend will be blown away by the quality and functionality of our knives. If she has any specific concerns or questions, please don't hesitate to reach out to me. I'm happy to help in any way I can. Thanks for your support and happy cooking!
 

1. What is the return policy for a knife block set?

The return policy for a knife block set is a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

2. Can I return a knife block set if it is opened or used?

Yes, you can still return a knife block set if it has been opened or used within the 30-day window. However, the product must be in its original condition and packaging to qualify for a full refund or exchange.

3. Are there any exceptions to the return policy for knife block sets?

Yes, there are a few exceptions to the return policy. If the product was purchased through a third-party retailer, the return must be made through that retailer. Additionally, engraved or personalized knife block sets cannot be returned unless there is a defect or error in the personalization.

4. Do I need to provide a receipt for a return on a knife block set?

Yes, a receipt or proof of purchase is required for all returns. This can be in the form of a physical receipt, online order confirmation, or credit card statement.

5. How do I initiate a return for a knife block set?

To initiate a return for a knife block set, please contact our customer service team at 1-800-123-4567. They will provide you with instructions on how to return the product and process your refund or exchange.

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