Did I Lose My Show Credits? 2 Week Skillet Return Policy Explained

[jnsr96]

Ok, here's one... What do you do if you have a "show" from someone that wanted the 12" skillet... now that person decides they don't want it (It's been 2 weeks)- will I lose credit for my show as far as incentives, monthly bonus, comission, etc?!?!

 

[NooraK]

I've been told that if the whole show is returned, then benefits and commission are lost. However, I've neber actually had that happen, so I don't know how the logistics work. You'll probably just have to bite the bullet and call HO on Monday.

 

[jnsr96]

Well they actually got a bamboo spoon set, a season's best, and a citrus peeler as well... If they keep those items and return the pan, do you think it will be ok?

 

[wadesgirl]

Like I suggested in the Chat Box I would call HO about this. It is a special situation and only they can tell you for sure what will happen. I would ask to speak to a supervisor since sometimes the customer service people may not know an answer like that either.

 

[jnsr96]

I'll do that, but I was just wondering if anyone has dealt with a similar issue... that way I know what I am dealing with with HO

 

[DebbieJ]

who would want to return the 12 inch skillet???

 

[jnsr96]

Tell me about it! I guess it was buyer's remorse about the cost... not sure!

 

[Curlyone]

I had the same issue with the same product. Called HO and I would have lost my commission on the show and I would have had to return all the products, since it tech wasn't considered a show if the skillet was returned. She kept the skillet, never took it out of the box and said to me, "I really wanted the 10 inch one". I told her that I would try to see if someone wanted to purchase it from her. She only had 1 guest order stuff and the freebies were her's. Since she can't get the 10" without ordering the whole set, she feels like I let her down, because I couldn't "do something". My magic wand is broken or something

Call HO and see what they say. I have her skillet if someone wants to purchase it (ha ha)

Happy New Year everyone!

 

[Thinker]

Once she receives the pan, have her call home office. They will exchange it or refund her money. I had a customer return a product and I didn't lost anything.

 

[Jolie_Paradoxe]

Do let us know the outcome. Wow....wonder if she'll have to return her free product and make up the host discount.