Suzy Englert
- 138
We live in Houston and are doing fine-we did not have power for 8 days, but it came back on today-yea!
I had 2 shows for this weekend, one has rescheduled for Oct. and the other host I will talk to on Tuesday. And I have 3 shows scheduled for this coming weekend-one has rescheduled for Oct. and I'm waiting to hear from the other 2 if they still want to have their shows this weekend.
And I had 3 catalog shows going-have left messages with hosts but have not heard back from them. And several customers wanted to have catalog shows and said to call them by the 15th-the week after the storm.
Due to the holiday weekend earlier this month and my mom being here the 2nd weekend of the month, these are my shows for Sept. It's just the way the dates/calendar fell into place.
My question is: when is is too soon to call people to reschedule/follow up on a request to have a show, do customer care calls, call for future bookings, etc., when hosts may or may not have electricity, may have house damage, still be out of town, or Pampered Chef is the last thing on their mind? I want to be respectful of people's lives and the time it takes to clean up and get back to "normal" but also have a business to run, as we all do.
Do you have any suggestions of what I can say when I make calls to the above hosts or leave messages?
Many thanks
Suzy in Texas, happy to have the AC on again!
I had 2 shows for this weekend, one has rescheduled for Oct. and the other host I will talk to on Tuesday. And I have 3 shows scheduled for this coming weekend-one has rescheduled for Oct. and I'm waiting to hear from the other 2 if they still want to have their shows this weekend.
And I had 3 catalog shows going-have left messages with hosts but have not heard back from them. And several customers wanted to have catalog shows and said to call them by the 15th-the week after the storm.
Due to the holiday weekend earlier this month and my mom being here the 2nd weekend of the month, these are my shows for Sept. It's just the way the dates/calendar fell into place.
My question is: when is is too soon to call people to reschedule/follow up on a request to have a show, do customer care calls, call for future bookings, etc., when hosts may or may not have electricity, may have house damage, still be out of town, or Pampered Chef is the last thing on their mind? I want to be respectful of people's lives and the time it takes to clean up and get back to "normal" but also have a business to run, as we all do.
Do you have any suggestions of what I can say when I make calls to the above hosts or leave messages?
Many thanks
Suzy in Texas, happy to have the AC on again!