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Pampered Chef: Replacing a broken food chopper???

  1. monica_sweetconsultant

    monica_sweetconsultant Advanced Member Silver Member

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    0
    Hi,

    last night when i was using my f ood chopper i noticed the top kept coming off. i got to looking and on the top were it screws in it is cracked. i got it in my super start kit in may 2005. how do i go about getting it replaced? i have gotton very spoiled with my chopper and really need it!! TIA!!
     
  2. fruit76loop

    fruit76loop Veteran Member Gold Member

    1,161
    0
    Call HO

    Monica,

    All you have to do is call HO and let them know your food chopper is broken and that you got it in your kit. Whenever a "kit item" breaks they will send out a replacement ASAP! You don't have to return the broken food chopper until you receive the new one. The "kit items" are different from any other return or replacement. Pampered Chef knows it would be hard to do a kitchen show without these main tools!
     
    Dec 18, 2005
    #2
  3. monica_sweetconsultant

    monica_sweetconsultant Advanced Member Silver Member

    557
    0
    thanks!! I kind of figured thats what i would have to do but just wanted to make sure of it!!
     
  4. janel kelly

    janel kelly Advanced Member

    941
    1
    Marlene, thanks for mentioning that. My cheese grater broke on me a couple months ago and I have yet to replace it because I thought I would have to pay for it. I'll have to call HO
     
    Dec 19, 2005
    #4
  5. sherriel

    sherriel Member Gold Member

    60
    0
    You can also

    use the online adjustment form. I just just did this for my own food-chopper. It was shipped within a day or two. The HO is so awesome. I was procrastinating on sending it back because I really depend on mine, but it worked out beautifully!

    Sherrie
    Independent Kitchen Consultant
     
    Dec 19, 2005
    #5
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