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Replacement parts

bbauman07

Veteran Member
Gold Member
Apr 12, 2005
1,473
2
What do you do at your shows to remember to call people about replacement parts.

I used to bring order forms with me but I usually don't have people ask for them.

I had a show the other night, I forgot :eek: to call this lady about a replacement part she needed :eek: . I got lucky she was very gracious about it and she even booked a show.
 

DebbieJ

Legend Member
Oct 6, 2005
10,895
2
I ask them to write it on the back of their drawing slip. I use the PC ones and ask everyone to write comments on the back.

Then in a day or two after the show, I go through them and make big MAC calls and can follow up with any other questions or info they need.
 
Oct 19, 2005
6
0
What I do is...

if they bring it up in the middle of my demo, then I talk about it a little bit and then kindly ask them to remind me about it when they "checkout". Once I am sitting down with them, totaling everything up, I will write replacement parts (or something to remind me) on their order form. This way when I enter their order on PP I remember to send them one or followup with them.

Laura
 
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