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Pampered Chef: Replacement parts

  1. bbauman07

    bbauman07 Veteran Member Gold Member

    What do you do at your shows to remember to call people about replacement parts.

    I used to bring order forms with me but I usually don't have people ask for them.

    I had a show the other night, I forgot :eek: to call this lady about a replacement part she needed :eek: . I got lucky she was very gracious about it and she even booked a show.
    Mar 10, 2006
  2. DebbieJ

    DebbieJ Legend Member

    I ask them to write it on the back of their drawing slip. I use the PC ones and ask everyone to write comments on the back.

    Then in a day or two after the show, I go through them and make big MAC calls and can follow up with any other questions or info they need.
    Mar 10, 2006
  3. What I do is...

    if they bring it up in the middle of my demo, then I talk about it a little bit and then kindly ask them to remind me about it when they "checkout". Once I am sitting down with them, totaling everything up, I will write replacement parts (or something to remind me) on their order form. This way when I enter their order on PP I remember to send them one or followup with them.

    Mar 10, 2006
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