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Pampered Chef: Replacement Parts

  1. scottcooks

    scottcooks Veteran Member Gold Member

    1,931
    91
    So is there no shipping? I'm fulfilling an order for a customer and it appears there is no cost to ship the $7.50 Food Chopper collar to her - the total is like 8.25 or something with tax. Right??!
     
    Apr 19, 2009
    #1
  2. kcjodih

    kcjodih Legacy Member Gold Member

    3,432
    2
    Scott, that's right. Just tax, no shipping costs :)
     
    Apr 19, 2009
    #2
  3. pampchefsarah

    pampchefsarah Senior Member Gold Member

    2,212
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    Just shows, once again, how amazing TPC is, doesn't it?
     
    Apr 19, 2009
    #3
  4. scottcooks

    scottcooks Veteran Member Gold Member

    1,931
    91
    wow! Thanks.
     
    Apr 19, 2009
    #4
  5. Lifeat50

    Lifeat50 Member

    139
    0
    During a checkout at my first show, I was asked about replacement lids for the prep bowls. I was so thrilled to find out how well PC backs their products. My customer was thrilled to get them for such a low price!!!
     
    Apr 19, 2009
    #5
  6. slapsappyhappy

    slapsappyhappy Novice Member Silver Member

    47
    0
    How long does it take to get the replacement? I ordered it April 5, it shipped April 7. Now it is April 20 and I am still waiting... When I click on tracking it pops up with

    USPS summary: "There is no record of that mail item. If it was mailed recently, it may not yet be tracked. Please try again later."


    is it time to call or should I give it some more time? I am reluctant to call and wait on hold but I have a show coming up and I need it!!!:yuck:
     
  7. kcjodih

    kcjodih Legacy Member Gold Member

    3,432
    2
    Seana, you need to call. If it shipped on the 7th you should have had it within a week (or however long it normally takes for a supply or personal order to you). My replacement parts take 3 days tops, just like my supply orders. Call!
     
    Apr 20, 2009
    #7
  8. I have a silly question. I need to order some replacement lids for prep bowls. Can you do this in P3, or do you have to do it another way?

    Thanks!
     
    Apr 30, 2010
    #8
  9. pampchefsarah

    pampchefsarah Senior Member Gold Member

    2,212
    1
    You can do it in P3, under Non-Commission order.
     
    Apr 30, 2010
    #9
  10. Awesome! Thanks, Sarah!
     
    Apr 30, 2010
    #10
  11. Tropicalburstqt2

    Tropicalburstqt2 Advanced Member Gold Member

    838
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    Do we get commission for replacement parts?
     
  12. leftymac

    leftymac Veteran Member

    1,756
    4
    No. That's why they're ordered in P3 under "non-commission orders".
     
    Jul 20, 2010
    #12
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