Replacement Part for Cracked Chopper Collar?

[PCAbby]

I have a customer whose "collar" of her chopper is cracked. Is there really no shipping on replacement parts? Also, does ANYONE have ANYIDEA if this will fit the older style of chopper? Thanks

 

[kcjodih]

That's right. Just the appropriate tax (if any) and that's it. The shipping is included in the price. I believe that it will NOT fit the older style chopper - sorry. Someone correct me if I'm wrong.

 

[ShanaSmith]

That is correct the older chopper is a different size and shape. I think the change was probably about 5 years ago. If she does have the old one, you might want to offer her a discount if she would like to purchase a new one.

 

[AJPratt]

I would offer a discount on a new one as well, since the replacement part won't fit the old one.

 

[AnaCash]

Hi there, thank you for reaching out! I'm sorry to hear that your customer's chopper collar is cracked. Our company does offer replacement parts, and there is typically no shipping fee for them. However, I would recommend contacting our customer service team directly to confirm the details and to see if the replacement part will fit the older style of chopper. They will be able to provide you with the most accurate information and assist you with ordering the replacement part if needed. Our goal is to ensure our customers are completely satisfied with their products, so please don't hesitate to reach out for any further assistance. Thank you!