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I go through each of my catalogs with silver stars. I put a star next to everything that I have a recipe booklet for, that way everyone knows that I need to email it to them. Then during check out, I write everything down in my calendar. I have a "Things That Have to Get Done" List for the week. I simply write in the person's name and what recipe booklets I need to send.
Here is the calendar that I am currently using. I like the layout better than the consultant planner. http://franklinplanner.fcorgp.com/s...&-Refills/5-Choices-Wire-bound-Weekly-Planner
After the show I send each customer an email thanking them for their order and provide any recipe book that corresponds to their purchase. Below is an example.
Thank you for ordering from The Pampered Chef, I know you will really enjoy using your new products. What a difference it makes in the kitchen when we have the right tool for the job!
Be sure to check out the Use and Care guide that is included with each product you ordered. It not only gives you important information about how to get the most from your tools, but also usually includes a delicious recipe for you to try.
Please don’t hesitate to contact me with any questions about your products, or for your future Pampered Chef needs.
P.S. Attached are recipes we did at Ann's show *as well as a collection of recipes specifically for your Deep Covered Baker.
The day after the party, I send an email to all guests at the show. It includes the recipe from the demo as well as each recipe booklet for any items the guests may have ordered. This way all the guests get all the recipe booklets, whether they ordered those items (ex:the Deep Covered Baker) or not. I've had a guest or two order the Brownie Pan after sending the recipes, and barely mentioning it at my show.
During the show, I'll mention the recipe 'book' I have for the item and that I'll e-mail it to them if they order the item. After the show (when I'm double checking what they ordered and what I entered in my laptop!), I highlight the item and just keep a list on the front of the folder with the hosts name, cust name & e-mail and item. After the show is delivered, I send an e-mail thanking them, reminding them to check their prod in 30 days and attaching the recipe 'book' I told them about at the show. I've started to keep one copy of the list (with host name, cust name & e-mail and item) in the host file and one in another file so I have all that info in one place for future reference. I've also thought about starting an Excel report with that info, having the item as a sheet (ex-DCB, Brownie Pan, etc) then having the columns as: Date, Hosts, Customer, e-mail, item. Then I can occasionally send them a new recipe for their product and it's in an easy to use format! I send new recipes to past customers now, but the report would make it easier. However, I haven't gotten very far with it yet; it's still a work in progress!