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Pampered Chef: Rant: Delayed shipping on supply order

  1. PamperedchefDaly

    PamperedchefDaly Member Gold Member

    487
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    What's going on with HO? I placed a supply order on 11/2. It had been showing "Picking" for the last week. It finally went out on 11/9--Smart Post--with delivery expected 11/17. That's TWO WEEKS from the time I submitted the supply order. I remember not that long ago I would place a supply order and practically have it by return mail. Anybody else having this problem?
     
  2. straitfan

    straitfan Veteran Member Gold Member

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    YIKES! I placed one Sunday night for bridal shower aprons that I need on Sunday. It's still showing picked, and I'm getting nervous. (more so now after reading your post!) But I needed to wait until payday to order!
     
    Nov 10, 2009
    #2
  3. straitfan

    straitfan Veteran Member Gold Member

    1,464
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    YIKES! I placed one Sunday night for bridal shower aprons that I need on Sunday. It's still showing picked, and I'm getting nervous. (more so now after reading your post!) But I needed to wait until payday to order!
     
    Nov 10, 2009
    #2
  4. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

    20,466
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    I placed an order on the 2nd, it shipped on the 4th, and I had it on the 5th.
     
    Nov 10, 2009
    #3
  5. littlemaisyPC

    littlemaisyPC Member Gold Member

    177
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    Wow! I placed a supply order over the weekend and is expected to be here tomorrow(11/11).
     
    Nov 10, 2009
    #4
  6. wadesgirl

    wadesgirl Legend Member Gold Member

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    I would call about that. I too placed a supply order on the 3rd and received it very soon. Sounds like it may have been a small item, if they shipped it Smart Post it basically goes out regular mail which can take a while depending on where you are at from HO.
     
    Nov 10, 2009
    #5
  7. babywings76

    babywings76 Legend Member Gold Member

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    I also had to wait a long time when it was something small or lightweight. That's when they seem to use SmartPost.
     
    Nov 11, 2009
    #6
  8. straitfan

    straitfan Veteran Member Gold Member

    1,464
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    Rec'vd notification overnight that it had shipped and will be here tomorrow. THAT'S what I'm used to and expect!! : )
     
    Nov 11, 2009
    #7
  9. PamperedchefDaly

    PamperedchefDaly Member Gold Member

    487
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    My biggest annoyance was that they sat on it for over a week before it even went out. It's a good thing I wasn't waiting desperately for my items.
     
  10. littlemaisyPC

    littlemaisyPC Member Gold Member

    177
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    I would be very annoyed too! They should ship out supply orders fast big or small. Most of time it's things that we need right away.
     
    Nov 11, 2009
    #9
  11. BethCooks4U

    BethCooks4U Legend Member Gold Member

    13,053
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    Wrong. It is not "regular mail". It is fedex snail and then to your local PO for delivery. "Smart" Post takes over a week to get here but regular mail (USPS) from Milwaukee (north of Chicago) takes all of 2 days.

    ...can you tell I am not liking this? It is evidently the cheapest way for HO but it is by far not even close to fast. I've even gotten media mail quicker.
     
    Nov 11, 2009
    #10
  12. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

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    I don't like it either. I've tracked smart post shipments that have traveled all over the country (like shipped to MI via TX???) before making it to me or to a customer. I've also had them lost for days where they couldn't be tracked.
     
    Nov 11, 2009
    #11
  13. heat123

    heat123 Legend Member Silver Member

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    Me too, I placed mine at the beginning of the month...thinking it would come in time for this weekend (vendor boutique). I hope it comes before saturday! :O It usually takes 6 days from HO to La Mesa.
     
    Nov 11, 2009
    #12
  14. esavvymom

    esavvymom Legend Member Staff Member

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    You'd think it would be cheaper and more efficient (time-wise) to just send the stuff USPS, and forget the Smart Post stuff.
     
    Nov 11, 2009
    #13
  15. BethCooks4U

    BethCooks4U Legend Member Gold Member

    13,053
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    I'm sure fedex is giving HO a deal for going through them.

    My stuff goes up to WI before coming here and often takes wierd routes. lol
     
    Nov 11, 2009
    #14
  16. Sheila

    Sheila Legend Member Gold Member

    5,425
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    Try the 4-8 week wait!!! That's what we get to do overseas. :(
     
    Nov 12, 2009
    #15
  17. Pedey

    Pedey Member

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    I'm with ya - I placed an order on Nov 3, it didn't ship until Nov 9 and it's not expected for delivery until Nov 19th!!! SIXTEEN days!!?
     
    Nov 12, 2009
    #16
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