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Pampered Chef: Question about micro cooker

  1. ChefLAM

    ChefLAM Member

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    0
    I had a past customer just leave me a voicemail regarding the micro-cooker. She said that she has used it 2 times and she is not happy because the lid doesn't fit tightly on it and it has made a mess in her microwave each time she's used it. Any suggestions on this product and how to use it and not make a mess? I don't have one and am not sure how to give her tips if I haven't used it myself. Thanks!
     
    Oct 6, 2009
    #1
  2. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

    20,466
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    Let her know that it acts as a steamer, and she doesn't need to add liquid if she is cooking frozen veggies in it. If it's fresh veggies, she just needs a few TBLS. of water in the bottom.

    Also - she may just be overfilling it. I've never had a problem with either of mine overflowing.
     
    Oct 6, 2009
    #2
  3. ChefPaulaB

    ChefPaulaB Veteran Member

    1,386
    1
    I've never had an issue with it overflowing either and I use mine all the time!
     
    Oct 6, 2009
    #3
  4. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

    20,466
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    Same here - it's either in the microwave or the dishwasher.:)
     
    Oct 6, 2009
    #4
  5. ChefLAM

    ChefLAM Member

    83
    0
    Thanks so much! I will let her know!
     
    Oct 6, 2009
    #5
  6. raebates

    raebates Legend Member Staff Member

    18,427
    437
    She may have a defective one. My MIL had one that had an ill-fitting lid. We did a replacement, and she now loves her micro-cookers.
     
    Oct 7, 2009
    #6
  7. babywings76

    babywings76 Legend Member Gold Member

    7,306
    59
    My original lid didn't fit right, it was a little warped and it wouldn't lay on top well and make contact with the rim of the micro cooker, so HO sent me a new lid and everything's great now.
     
    Oct 7, 2009
    #7
  8. BethCooks4U

    BethCooks4U Legend Member Gold Member

    13,053
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    Is she making rice in it? That would do it too.
     
    Oct 7, 2009
    #8
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