RMDave
Gold Member
- 927
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RMDave said:OK, just received a Show Order. The Stackable Cooking Rack was missing one of the rubber/silicone leg pieces and a Pinchbowl Set was missing the smallest Pinchbowl.
With the holidays coming up, I hope that HO is keeping eyes on product quality control.
What gives?
ShelbyMichalek said:Not sure but I have 3 stackable cooling racks that are unused/unopened plus the 2 that I do use. Now you tell me why a gal needs that many cooling racks??
Quality control at Pampered Chef is the process of ensuring that all products meet our high standards of quality and safety. This includes thorough testing and inspection of all products before they are available for sale.
Quality control is important at Pampered Chef because it ensures that our customers receive products that meet their expectations and are safe to use. It also helps us maintain our reputation for providing high-quality and reliable products.
Pampered Chef ensures quality control through various measures, including regular inspections and testing of products, strict adherence to safety and quality standards, and continuous training and education for our employees.
If a product does not pass quality control, it is rejected and not made available for sale. Our team then investigates the issue and takes necessary steps to improve the product's quality before it is released.
If a customer has concerns about a product's quality, they can contact our customer service team for assistance. We take all customer feedback seriously and work towards resolving any issues to ensure their satisfaction.