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Pampered Chef: Sales PWS issue

  1. niclowther

    niclowther Member Gold Member

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    Has anyone looked at their website since the new season started? Instead of saying order products mine says nothing and only has a pic of the martini glasses. Anyone else have this? This would really stink if people tried to follow directions on shopping online and looked for "shop online" button.
     
    Sep 1, 2009
    #1
  2. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    Mine is the same! Yikes!
     
  3. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

    1,275
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    interesting
     
    Sep 1, 2009
    #3
  4. NooraK

    NooraK Legend Member Gold Member

    5,884
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    It looks like maybe it's a boo-boo. Has anyone emailed or called Tech Support to let them know? I don't have access to do that at work, or I would.
     
    Sep 1, 2009
    #4
  5. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

    1,275
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    I just called, they know about the problem, its top priority, and they are working on it. :) Nice guy I spoke with.
     
    Sep 1, 2009
    #5
  6. crystalscookingnow

    crystalscookingnow Senior Member Gold Member

    2,965
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    Ugh. Yes, mine has the same issue. Also, I just updated P3 and it won't work. I get an unexpected error message. Only thing is now I expect it! :D
     
  7. niclowther

    niclowther Member Gold Member

    241
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    Thanks for looking into that for us!
     
    Sep 1, 2009
    #7
  8. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    It is fixed!
     
  9. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

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    no problem- it was an easy call to make. :)

    Mine isn't working yet but thats to be expected with all the websites that need the fix. I can be patient!
     
    Sep 1, 2009
    #9
  10. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    I just realized what I did and it was fixed. I went in and changed the color scheme. I didn't like the brown. So I changed it to purple and the shop online button is back to normal.
     
  11. Chef.Wanda

    Chef.Wanda Member Gold Member

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    Thanks Holly that fixed mine!
     
    Sep 1, 2009
    #11
  12. pc_jessica

    pc_jessica Advanced Member

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    hmm mine is still not fixed...did the guy say it could take awhile to get everyone's fixed? or is this something that i will need to call on too?
     
    Sep 1, 2009
    #12
  13. chefann

    chefann Legend Member Gold Member

    22,238
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    If they're aware of the problem, don't call unless it's still broken tomorrow. They probably have the whole team working on it, and fielding phone calls a) takes people away from working on it; and b) just annoys the people who already know about the problem. (I hated that about working on production problems at my day job.)
     
    Sep 1, 2009
    #13
  14. NooraK

    NooraK Legend Member Gold Member

    5,884
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    What Ann said. :D Something like the graphic is not a site specific issue, since it appears the same way on everyone's site.
     
    Sep 1, 2009
    #14
  15. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

    1,275
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    Okay the guy didn't tell me how long it would take BUT if you change the color of your website like......let me look again who the smart one was.... HOLLY.....it works! :) THANK YOU HOLLY! We worked well together- I called you figured out a solution! ;)
     
    Sep 1, 2009
    #15
  16. DebbieJ

    DebbieJ Legend Member

    10,901
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    Yep, changed mine to purple and it's all good now.
     
    Sep 1, 2009
    #16
  17. Melissa78

    Melissa78 Veteran Member Gold Member

    1,122
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    Mine was not right either but when I too changed to purple layout, all is well again! I love purple so I'm very excited but the color choices look very Spring/Easter-like, not lets think warm, cozy and get ready for the holidays in theme. Who am I to think outside of the box? hehe
     
    Sep 1, 2009
    #17
  18. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    1,762
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    I was happy to see the purple too. We don't really have Fall here yet, so the brown looked so out of place.
     
  19. Melissa78

    Melissa78 Veteran Member Gold Member

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    I would so miss the change of seasons. Its one thing about NE Pennsylvania that I love most. Its quite common for people to just drive around in October looking at the foilage and I go hiking every fall to see the mountains, water falls & foilage that our season has to offer.

    I guess I figured the pages to be more coordinated around the comfort foods and then holidays. Just a little suprised by the Easter Bunny colors. :balloon:
     
    Sep 1, 2009
    #19
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