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Professional Cookware warranty?

Chefcouts

Novice Member
Jan 6, 2009
26
0
I had a show last night and a woman asked me about the warranty for a piece of her professional cookware which has a chip on the bottom side of the pan. Since the Executive and stainless cookware has a lifetime warranty, did the professional?

I joined PC after the Executive cookware came out and I've neversold a piece of the Professional.
Thanks!
 

Chefcouts

Novice Member
Jan 6, 2009
26
0
Haha yeah, that's what I meant. Thank you!!!
 

dannyzmom

Legend Member
Gold Member
Apr 11, 2005
9,373
17
What's the difference between a guarantee and a warranty? I was just thinking about that last night as I was drifting off to sleep.
 

DebbieJ

Legend Member
Oct 6, 2005
10,901
2
Found this explanation online:

Warranty: A warranty is that the co., will attend to the product over a period of time for any fault or repair.
Guarantee: Given certain circumstances, the co., vouchsafes for the product for its performance and in the event of not performing as expected it will be replaced free of cost.
Warranty is attending to the product.
Guarantee for performance of product and replacement.


It was stressed to me during prep for Cooking Show Live last year that we offer a GUARANTEE, not a warranty.
 

cmdtrgd

Legacy Member
Gold Member
Mar 12, 2006
4,971
0
Generation II had the 2 or 3 year. Professional is lifetime. However, the professional on the outlet right now has a guarantee to get to you, nothing past that.
 

raebates

Legend Member
Staff member
Dec 6, 2005
18,427
439
Thanks, Jeanine and Kate. I knew there was a discontinued one with only a few years.
 
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