Product Adjustment for SA Medium Bowls: Shipping Damage & Response Time"

[ValerieHurtado]

My hosts SA medium bowls were broken durring shipping. I filed the adjustment form online over a week ago, but havn't had a response yet. How long does the process usually take? I feel bad for my host, she shouldn't have to wait so long to get the product she paid for/earned in one piece.

 

[soonerchef]

I would call HO and make sure that they got the adjustment, I have always seen my adjustments approved within 48 hours.

 

[Admin Greg]

Unfortunately, I cannot provide an exact timeline for the adjustment process as it can vary depending on the company's policies and procedures. However, it is typically recommended to follow up with the company after submitting the adjustment form if you have not received a response within 1-2 weeks. You can also reach out to customer service for further assistance. Apologize to your host for the delay and assure them that you are working to resolve the issue as quickly as possible.