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Can Product Adjustments Be Made Without a Receipt?

In summary, a product adjustment without a receipt is when a customer can return a product without providing a physical or digital receipt. It is usually done when the customer has lost or does not have the receipt at the time of return. A full refund is not possible for a product without a receipt, with store credit or a replacement product being offered instead. To process a product adjustment without a receipt, the customer will need to provide their name, contact information, and approximate date of purchase. This can only be done within 30 days of the original purchase date. The warranty still applies to products without a receipt, but additional information or proof of purchase may be required to validate the claim.
D
DeeDee616
157
I know it's somewhere here probably i just can't find it. I have a family member who bought the caraft before i was a consultant and the insdie is peeling and it has always leaked. It's with in the 3 years of buying it but she can't seem to find the receipt. Can i do an adjustment for it over the computer? Or can i call HO and they can look it up by her name? Thanks so much!
 
The more information you have, the easier it will be for HO to find the info about the order. So if your family member knows the host name, consultant name, or approximate date of purchase (month and year), get that info.If there's any info missing, it's better to call for the adjustment, rather than using the online system.
 
Does she remember the consultant's name? She may have had her order combined with someone else's & it would be hard to trace. Hopefully whoever sold it to her still has her receipt copy...
 

1. What is a product adjustment without a receipt?

A product adjustment without a receipt is a process where a customer can return a product without providing a physical or digital receipt. This is usually done in cases where the customer has lost the receipt or does not have it on hand at the time of return.

2. Can I get a full refund for a product without a receipt?

Unfortunately, a full refund is not possible for a product without a receipt. In most cases, a customer will receive store credit or a replacement product of equal value instead of a monetary refund.

3. What information do I need to provide for a product adjustment without a receipt?

In order to process a product adjustment without a receipt, we will need your name, contact information, and the approximate date of purchase. This information will help us locate your purchase in our system and process the adjustment.

4. How long do I have to make a product adjustment without a receipt?

Our policy allows for product adjustments without a receipt within 30 days of the original purchase date. After this time, we are unable to process a return or exchange without a valid receipt.

5. Can I still receive a warranty on a product without a receipt?

Yes, our warranty still applies to products without a receipt. However, we may require additional information or proof of purchase to validate the warranty claim.

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