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Pampered Chef: PP3 is sooo slow

  1. mrshamel3808

    mrshamel3808 Member Gold Member

    438
    0
    This has been happening ever since I first installed it. When I select a show and double click it to see all the details on the right, it takes FOREVER to show up. And alot of times it does the (not responding) in the title bar for a little while and then will go ahead and bring up the details. It's so brutal when I'm trying to work with a client over the phone and it takes 30 second to bring anything up. I mean, it sounds like so little but 30 seconds of silence while I apologize for a slow computer just doesn't seem professional to me. Is it just the way the program works? Or could it be something with my program and/or computeR?
     
    Jun 22, 2009
    #1
  2. PCJenni

    PCJenni Veteran Member

    1,040
    3
    mine is really slow right now too all of a sudden
     
    Jun 22, 2009
    #2
  3. flemings99

    flemings99 Veteran Member Gold Member

    1,028
    3
    Mine too. Sometimes it's quick, others VERY slow..can't figure out why the difference.
     
    Jun 22, 2009
    #3
  4. Nanisu

    Nanisu Veteran Member Gold Member

    1,213
    11
    I have the same problem--it takes awhile after i open it. And God forbid if I am at a show and entering an order--try to add a number and it takes a second for the number to load after I enter it. Asked Tech Support and of course it's my computer--even though I told him it happens on both my laptop and my desktop.
     
    Jun 22, 2009
    #4
  5. raebates

    raebates Legend Member Staff Member

    18,373
    400
    Have you tried running it while not online? I find mine is faster that way. Of course, I have dial-up, so . . .



    ETA: Just disconnect from the internet before opening P3. You can reconnect after it's open.
     
    Jun 22, 2009
    #5
  6. Liquid Sky

    Liquid Sky Advanced Member

    770
    2
    Mine's been running REAL slow the past few weeks too! I get so annoyed entering in item #'s and it lags and takes forever to add another item.

    It's for sure not our computers if we are all experiencing the same issues with the program. Hopefully an update will be installed that will fix the problem.
     
    Jun 22, 2009
    #6
  7. mrshamel3808

    mrshamel3808 Member Gold Member

    438
    0
    Ok, at least I'm not alone! I haven't heard HO address anything about it, so I wonder if they even know? It lags when entering items numbers for me too. Usually I jsut keep typing fast and eventually it catches up.
     
    Jun 22, 2009
    #7
  8. DebinIA

    DebinIA Member Gold Member

    144
    0
    glad to know it's not just me!! It happens on my new desktop - 3 months old and on my laptop which is 1 year old. I had both built with 2 gig processors and TONS of RAM, so it's not my computers....I'll have Joe from Tech Support at my disposal for about 1 1/2 hours during Conference...I'll make sure to pick his brain!!
     
    Jun 22, 2009
    #8
  9. Liquid Sky

    Liquid Sky Advanced Member

    770
    2
    P3 is running normally for me now!! Woo hoo! Today's update must have fixed the problem.
     
    Jun 23, 2009
    #9
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