Okay, I hate the phone. :yuck: I admit it! I procrastinate making calls. But I need to make some calls! I've listened to some training about it lately, but I still have these questions: I get so discouraged when I finally get up the courage to make the call and I get a machine. So I want to avoid this as much as possible. So... When do you make calls? It seams like I never get anyone to call me back, so... What do you say when you get a machine? What tips can you share? TIA!