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Pampered Chef: PC Emblem

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  1. kalm

    kalm

    18
    0
    Does anyone know when PC quit using the chicken on a nest emblem? I have someone that wants to return an item and that is what is on it and not the new pc emblem? Thanks for your help! :eek:
     
    Jun 15, 2005
    #1
  2. chefloriray

    chefloriray Guest

    I believe it was about 5 years ago but dont quote me on that!
     
    Jun 15, 2005
    #2
  3. Brianne

    Brianne Novice Member

    40
    0
    I'm guessing it was 4 1/2 years or less...

    Here's my math on that... you'll laugh when you see it! :p

    I have several items in my kitchen that have the hen logo and I went to my first Pampered Chef Kitchen Show about 4 months after I got married. This September, my husband and I are celebrating our 5th anniversary. So the new logo can't be more than 5 years old!


    Tada!!! ;)


    Does it matter if the logo isn't the new one when you're returning something? I don't think it should!
     
    Last edited: Jun 16, 2005
    Jun 16, 2005
    #3
  4. BethCooks4U

    BethCooks4U Legend Member Gold Member

    13,053
    39
    The logo on the product doesn't matter - she needs her receipt and if the product is still under warranty they will replace it for her.
     
    Jun 16, 2005
    #4
  5. chefloriray

    chefloriray Guest

    They introduced the new logo at the first Conference I went to so it will be five years in July. She probably is trying to figure out how old the product is to see if the warranty is still good. Plus you don't have to have to receipt but they frown on it. They just need to know when the show was, who the consultant was and who the host was then write a letter and send it with the product that is being replaced. Customers shouldnt make a habit of it nor do I encourage that system but if it is someone who insists then I try to help them with that information.
     
    Jun 16, 2005
    #5
  6. BethCooks4U

    BethCooks4U Legend Member Gold Member

    13,053
    39
    You're right. They don't HAVE to have the receipt but they do need to know the show information and it's so much easier for us to help them with that! I have done lots of research for guests who didn't have receipts and have helped them get replacements and sometimes it has been impossible.

    We have a lot of very new consultants on this site who use it as a part of their training. I know that everything isn't black and white but we should be following the Recipe for Success in our advice so the newbees aren't misled.

    In an ideal world...
     
    Jun 16, 2005
    #6
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