PamperedPartner Help: Resolving Shipping & Handling Issue | Get Assistance Now

[PC_ChefCole]

Can anyone help me. I attempted to place a supply order under the PP and
it is showing that my shipping & handling is $10.00. Now on my paper
supply order it says for the first order of each month, s&h is only $3.50?
Did I do something wrong??? If anyone can help it would be greatly appreciated....Thanks ahead

 

[DZmom]

Have you already placed a Supply order this month? You only get the $3.50 shipping on supply orders once per month. After the first order, the shipping is equal to the direct shipping charges.

 

[PC_ChefCole]

No, that's why I am really confused. I am a new consultant and just signed up. This is my first supply order, and the paper form says the 1st order of
the month is 3.50 then after that you have to go by the s&h chart. I am
really unsure what to do

 

[ChefLoriG]

actually, what has probably happened, you have started to do this order several times. Go to Non-Commissioned Orders, then Find Orders, you will probably see several Supply Orders started, all for October, so delete the empty ones, till you only have the one left. That should change the shipping amount.

 

[Staci]

Hi there,I'm sorry to hear that you're having trouble with your supply order. It sounds like there may have been a mistake with the shipping and handling charges. I recommend contacting our customer service team at 1-800-XXX-XXXX to clarify the discrepancy and make sure you're getting the correct shipping rate for your first order of the month.In the meantime, I suggest double checking your order to make sure all the items are correct and that you've selected the correct shipping option. Our team is always happy to help and make sure your order is processed smoothly.Thank you for being a valued consultant and for reaching out for assistance. We appreciate your business and are here to support you.Best,

Pampered Chef Consultant