Well I'm glad I'm not the only one having this problem - I just tried to enter in my show today from last night and I can't get PP to recognize any of the December specials - there's nothing even there to choose for a guest special in the drop down list. This is the first time I've ever had this problem - how do we manually update PP - is it just downloading it again from consultant corner?

 

Go to Update at the top of the PP screen and download a new product list. I do this on the morning of the 1st of each month. That way when it's time to input my shows then it is there.

 

Thanks DZMom - it worked!

Now I know what to do for next time.

 

Yep, you have to update PP on the first of every month.

 

I've never updated PP every month and I've never had a problem. I recently saw a post reminding consultants to update PP and it made me wonder why. I had to download this month though.

 

It used to be...

That you only needed to download the disc they gave us. That changed a while back though because of necessary program updates. What was actually recommended at conferenace was to download the program update not the product update. The program update will ensure that you are on the right version of PP as well as give you all the new products needed for the current month. Remember all the e-mails we got about updatign from version 12 to 12.3 before they would accept orders from you. Well, they gave us the tools and told us to do a program update each month on the first. This is when all the updates are available.
So...

Keep current in all manners and download the Program Updates. Not just the product updates.

 

I had the same problem with the mini whisk. I found out that I was entering the #G124 instead of GI24
HO told me that the specials are always 2 letters/2 numbers
It worked then.