Outlet Order - Consultant Shipping Cost ?

[kam]

I can't seem to remember...maybe someone can answer this.

If I make an Outlet order through CC - my first outlet order of the month is $4.25 shipping. I THOUGHT that it was also only $4.25 shipping if I went through my own website and ordered as MYSELF - not a customer.

I decided to try to make an outlet order through my website as ME - and it is coming up regular customer shipping. Were we ever able to order Outlet through our personal website as ourselves and get the consultant shipping rate? Am I crazy?

Thanks!

 

[wadesgirl]

No, if you order through your website you are charge the regular direct shipping price.

 

[cmdtrgd]

You are confusing the outlet with our Supply Order.

 

[kam]

No, if you order through your website you are charge the regular direct shipping price.

Thanks - I thought I had ordered as myself through my PWS and gotten the rate - but I am probably mistaken and have always ordered through CC. Thanks for clarifying.

You are confusing the outlet with our Supply Order.

You can get your first outlet order for 4.25 shipping. But as answered by wadesgirl - it won't work if you are ordering through the website -only through CC.

 

[AnaCash]

Hi there! You are not crazy, the shipping rate for outlet orders through your personal website should still be the consultant rate of $4.25. It's possible there may be a glitch in the system, so I suggest reaching out to our customer service team for assistance. They can help you troubleshoot and ensure you are receiving the correct shipping rate. Hope this helps! Happy cooking!