Will my credit card issue affect my February commissions and promotions?

[cookn' katie]

I had a credit card denied for a Feb show. The email from HO says that you need to have it resolved by tonight to count as Feb commissions, will it still count towards February promotions? I really want the double points and HWC products. Help me, I don't want to pay w/ my debit info, but don't want to miss out!!

 

[pcsharon1]

I would think since they are telling you it has to be resolved by tonight it should still count for February promotions.

 

[Dutchess]

it would still count for feb promo as long as it is resolved by 10pm CST but not after

 

[lesliec]

I had one too. I am so confused, I thought that this is what the system was supposed to avoid?!?!?! I just put in a new number, but am waiting for the confirmation email before I head to bed.... I had another that was supposed to close postpone on me last minute, and I need money on the 8th and cant afford not to get paid on two shows!!!

 

[wadesgirl]

When you are submitting shows now it will tell you that the credit card approval process is not longer in affect. Read the fine print when you submit your next show.

 

[BethCooks4U]

When you are submitting shows now it will tell you that the credit card approval process is not longer in affect. Read the fine print when you submit your next show.

They are working on getting it fixed but it won't be up again until they know it will keep working. I believe it all has to do with the incredible volume of shows that go in the last day of the month and at the end of promotions.

 

[wadesgirl]

I also did get an email from my director, check all your submitted shows in the last couple days of the month. There were some items on those shows that were going out of stock that are currently out (ie Season's Best) that will hold up your show!

 

[ShellBeach]

This was frustrating for me, too. I know I had the right numbers on the card - called my customer back even with her cold, she read them off again. I did htis all on Sunday night. Ended up paying for her order with my TPC debit card just to make sure it got submitted for the Feb HWC items.

Seriously? They are out of SBs?

 

[wadesgirl]

Shell - Yes, it's been in the consultant news and in the list of things getting low on supply.

Also sometimes it's the customer's credit card company that won't accept the charge. Or if they have a middle initial on the card but you don't put that in. It does happen - my dad's own card wouldn't go through for me!

 

[mountainmama74]

I had to fight with one card and submitted it FOUR times in order to get it to go through! I don't know what was going on, it was the same number, exp date, zip and name every time! But I got it done yesterday, so woot!

 

[Dutchess]

[email protected] to me
show details 9:30 AM (6 minutes ago)
Dear Consultant,We are extending the February order resolution deadline to noon (CT) today (March 2), in order to resolve as many orders as possible that include “while supplies last” products. We regret any inconvenience this has caused.Thank you for your understanding.The Pampered Chef is a registered trademark used under license. Please do not reply to this email. It is not set up to accept replies. You are receiving this email because you are a Consultant with The Pampered Chef, Ltd. If you received this email in error, please send a separate email to [email protected].

 

[gina119]

Okay, I'm a newbie. How do I know if my show is on hold due to an out of stock or limited quantity? The status says "received" on the My Account/Shipping Status page. Help?

 

[lesliec]

Gina, you will get an email and there will be a notice on consultant's corner when you log on. Pam would've called you yesterday too.

 

[gina119]

Gina, you will get an email and there will be a notice on consultant's corner when you log on. Pam would've called you yesterday too.

Thanks, Leslie. I was hoping that was the case!