Orders From Personal Web Sites

[Jlynn771]

Hi! I had my first order on my website today! I did get an email about it but what do I do with it? It says it won't be sent until I transmit the show - do I just enter the info in PP like I would if I received it in person? Do I enter in the CC information? I just want to make sure it's not going to double charge this person. Has anyone done this before?

Thanks

 

[Shawnna]

I have never had anyone order from my website, but it sounds like someone placed an order to go on a show and not an individual order. Go to your website and look at your show listing. There is a place that says unread web orders (or something to that affect). When you click on that you should be able to pull the order up and see where you need to put it. Then, you enter the information in PP just like you would any other guest for the show. Check to see if the person wants special shipping or if it should go to the host with the other orders.

Shawnna

 

[Jlynn771]

Yes - it is an order that goes with a current show- sorry I forgot to mention that. So it's only individual orders on the website the PC sends out? I just wanted to be sure that I still needed to enter it in PP.

Thanks