I just wondered if anyone else has encountered this problem and if so, how do you deal with it? When I send out the invitations, I include instructions for ordering online for a host's show. I also include instructions in the host package so that she can pass the information along to guests that want to order online. Apparently, some guests are not following the instructions and are just going to PC's website to view items and then call the host with the products they want to purchase - products from the outlet! This has happened with two shows and I didn't realize that they were outlet items until the host and I were closing the show. What would be good and easy to understand wording that I could use with the host to let her know that she needs to make sure her guests are not giving her orders for outlet items? Keep in mind, these guests are not ordering online - they are just looking at the products and then calling the host with their order.