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Unfortunately, our policy does not allow for exchanges after 30 days of purchase. We apologize for any inconvenience this may cause.
Our return policy states that we do not offer refunds after 30 days of purchase. However, we do offer store credit or exchange within this time frame.
If your item is defective after 30 days, please contact our customer service team for assistance. We will do our best to find a solution for you.
Yes, we require a receipt for all returns, even after 30 days of purchase. This is to ensure the item was purchased from Pampered Chef and to properly process the return.
Yes, we allow for exchanges after 30 days of purchase. However, the new item must be of equal or lesser value than the original purchase. Any price difference will be issued as store credit.