- Feb 17, 2005
I have a host that received 2 broken stones in her order. I did an exchange though CC. This is the first time they asked to return one of the broken stones and UPS will pick up the broken one. I had mailed her the print out to put in the return broken stone. On the print out it did not tell me where to mail it back. Does she just put the broken piece in an envelope? I called HO but I was on hold for a long time. I just love this site because someone is here to answer our Q's asap.