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Pampered Chef: On hold with the solution center

  1. sk8rgrrl99

    sk8rgrrl99 Member

    497
    0
    10 minutes and counting.. sigh....
     
    Apr 2, 2009
    #1
  2. niclowther

    niclowther Member Gold Member

    241
    0
    didn't they offer the call back? That's what i always do, saves a lot of time not waiting.
     
    Apr 2, 2009
    #2
  3. sk8rgrrl99

    sk8rgrrl99 Member

    497
    0
    nope, they're not offering that right now. I might hang up and try in an hour or so....
     
    Apr 2, 2009
    #3
  4. chefannie

    chefannie Member

    271
    0
    Don't they picked up for me after 15 minutes. Give it a couple more minutes.
     
    Apr 2, 2009
    #4
  5. sk8rgrrl99

    sk8rgrrl99 Member

    497
    0
    okay, thanks!!
     
    Apr 2, 2009
    #5
  6. wadesgirl

    wadesgirl Legend Member Gold Member

    11,440
    34
    It really depends on how busy they are. There is no guarantee they will pick up any time soon. I have found the later you call the less your chances are. I always try first thing in the morning.
     
    Apr 2, 2009
    #6
  7. If you try first thing in the morning your chances of getting through are better.
     
    Apr 2, 2009
    #7
  8. Karen

    Karen Member Gold Member

    301
    1
    Good luck with your calls! I called on Wedneday and they had the call-back option which had a wait time of 3-1/2 hours. I was near the phone, so I took that option. They did call back, however after I answered I was still put on hold for 25 minutes and then finally just hung up! I never did get my question answered. :mad:
     
    Apr 3, 2009
    #8
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