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Rant Ok, so I have been in the queue waiting for the next available HO

jackieblue

Member
Nov 3, 2008
102
0
Ok, so I have been in the queue waiting for the next available HO person and listening to bad music for forever. Ok, really only 20 or 25 minutes so far, but it really seems like forever. So, I thought I'd ask...what's your record? Mine is 20-25 minutes so far w/ no human. You?

Guess I am not the only person who *must* close tonight and is having p3 problems.
 

kam

Legacy Member
Staff member
Mar 17, 2006
3,659
322
Re: Can't.....hold.....much.....longer....

Back late last year when hold times were awful - I actually sat on hold for over 20 minutes AFTER they called ME back on the callback option. And that was after waiting for hours for the callback!

Good luck!
 

wadesgirl

Legend Member
Gold Member
Jul 25, 2007
11,412
31
Re: Can't.....hold.....much.....longer....

I use my cell phone that has a speaker phone on it. I set it on speaker and then get some work done in my office while I'm waiting!
 

SpiritdancerIA

Member
Gold Member
Jul 21, 2008
195
0
Re: Can't.....hold.....much.....longer....

Let me guess - trying to close a September show, and it says something like "you can't close with those specials after teh 16th of the month"?

I got that. Before my third attempt to submit, I changed the show date to later in the month - then it went thru (and apparently applied updates in the process of submitting, so the date change may or may not have had anything to do with it going thru). Yes, it worked on my third attempt.

And to answer your question, I had a 4 hour or so wait earlier this year (something I had to talk to a live person about, and I hadn't managed to get thru or get a callback on for several previous days).
 

cmdtrgd

Legacy Member
Gold Member
Mar 12, 2006
4,950
0
Re: Can't.....hold.....much.....longer....

um, yeah. I call back later.
 

Jinkies

Member
Oct 7, 2008
113
0
Re: Can't.....hold.....much.....longer....

Probably the worst was an hour after they called me back. And I was on my cell phone.
 

kdangel518

Advanced Member
Gold Member
Mar 5, 2009
933
1
Re: Can't.....hold.....much.....longer....

Think I've waited about an hour and a half before. It gets pretty bad sometimes- earlier this year it was BRUTAL! :yuck:
 

The_Kitchen_Guy

Legend Member
Silver Member
Nov 4, 2005
12,459
79
Re: Can't.....hold.....much.....longer....

"Incontinence hotline, can you hold?"
 

jackieblue

Member
Nov 3, 2008
102
0
  • Thread starter
  • #9
Re: Can't.....hold.....much.....longer....

Wow, I don't feel so bad, because they did pick up right after I wrote this. Waiting hours!!?!?? Yikes!

My show is officially closed, though! Whew.
 

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