• Join Chef Success Today! Get support for your Pampered Chef business today! Increase your sales right now! Download 1000s of files and images, view thousands of Pampered Chef support threads! Totally Free!

Oct host special

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
:confused: I'm trying to enter the Oct host special into the computer for the 5" utility knife and it doesn't seem to be excepting it. It is a level 1 item and I have typed in HX05. Is there something else I should be putting in or another place where I should be entering it? This is my first party I have submitted since August.
Thanks, Sandy
 

loreo

Banned
Nov 24, 2008
476
3
Did you make sure the date of your party is an October date?
 

c00p

Veteran Member
Gold Member
Dec 15, 2006
1,267
0
I was going to ask the same thing loreo!
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #4
Yes it has the start date and end date for the same day in Oct and it says it is an Oct party. I still can't get it to work.
Thanks
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
Things I'd check: I'm assuming you are entering this for a host, not a past host. Are you entering it under the HOST name (not her name entered as a guest)? I'm looking at the Current Host # for that and it IS HX05...

what does the flag-message say ? (if it has a red-dot beside her name- see what the message is under the "Finish" tab...)

Is P3 giving you an error? I usually search for the item by clicking on the magnfiying glass beside the item # box....then you can select the Category- "Host Specials" Then find the two entries for the 5" Utility. One will say "PAST HOST" at the end of it...you want the other one. I'd try selecting the item THAT way and see if P3 takes it?
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #6
Is HX05 a valid number? It takes any other numbers and the party is at $300 so I was able to get her half price item in there and her free products.
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
I'm looking at the sheet- and it says #HX05 for Current Host, #HW78 for Past Host - Item 5" Utility.
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
what does the error say? (the red-dot message)
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #9
Do I need all the errors cleared up before I can enter it? I have a credit card error for one of the customers but the host wants to pay with her credit card for that order too since she has the cash for it and it is easier for her to just give me her credit card number to pay for it.
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
  • #10
well, before you can submit the SHOW yes, but not the item, I don't think. There should be a message for each error if something is entered incorrectly...like an invalid number or something.

how do you know it's not working? Is it showing $0.00 or something?
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #11
The error says that I'm missing payment or payments due on show. Enter the the consultant or guest payments. The only payment not entered is for the host because I'm still trying to add the Oct host special for her
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #12
When I enter HX05 nothing shows up and it looks like I didn't order anything on that line
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
  • #13
strange. I'm stumped...but the only thing I would probably TRY to see if the payment is the culprit...enter the unpaid order as paid for with cash. Then see if you can enter that Host item.

If that works- then you know it's the payment and you can get that from the host tomorrow. :D If it doesn't..then I'm stumped. Hopefully some of the other seasoned consultants will have an idea. Sorry...:(
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #14
Thanks for all your help Bobbi. I really appreciate it!
Sandy
 

mscharf

Advanced Member
Oct 19, 2008
700
0
  • #15
sometimes i get a red dot if my start date for my show is the same as my end date (i think it has something to do with the times) so i would make the start date yesterday and end day today.
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #16
I changed the dates and I have no error messages any more. All the payments add up. It still won't allow me to enter HX05. It's acting like that host special isn't valid. Pretty frustrating.
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
  • #17
That would be! I don't know. Maybe you can call your local recruiter or director who might be able to look at it in person?? Sometimes a fresh pair of eyes?

My October show- the host got the 5" also, and the # worked for me...

Sorry I couldn't have been more help.
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #18
Wahooo...got it in! Hubby suggested to shut down program and re-start it. It did an update when it restarted and now it showed the code. No errors and all is well. Thanks for ALL the help!!
 

Lisa/ChefBear

Veteran Member
Gold Member
Jun 24, 2005
1,293
2
  • #19
Why don't you shut down and re-boot. Sounds to me like PP is hung up. Mine does that quite a bit. That's what my Hubby will tell me when I'm muttering at my laptop and threatening to send it out the window, lol. He says, no wonder it doesn't want to work for you if you threaten it, you need to sweet talk it, lol.

HTH,

Lisa
 

Lisa/ChefBear

Veteran Member
Gold Member
Jun 24, 2005
1,293
2
  • #20
Geesh, guess I should read the whole way through a thread before typing, lol.

Glad to hear a reboot worked.

Lisa
 

esavvymom

Legend Member
Staff member
Sep 8, 2008
7,895
146
  • #21
Don't you just *love* computers sometimes! (sarcasm intended!) :D

Glad it's working.
 

jetcitysandy

Member
Gold Member
Apr 12, 2006
89
0
  • Thread starter
  • #22
Lol...he says that the program is just a bunch of 1's and 0's and they need to line up sometimes. Thanks again for all the help tonight.
 

Similar Pampered Chef Threads

Replies
2
Views
988
Admin Greg
Replies
4
Views
4K
pcsharon1
Replies
4
Views
5K
Roadtripray
Replies
6
Views
4K
melheather
Top