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Pampered Chef: Not showing correct amount of FREE for Host

  1. chefjeanine

    chefjeanine Senior Member Gold Member

    2,950
    97
    Anyone else have this problem? P3 is showing free stuff of $113 for my host who has $500 in guest sales. The flyer says it should be $135 in FREE. I hit the update button but there was no change. I need to close today.

    Any thoughts?
     
    Jan 9, 2010
    #1
  2. DebbieJ

    DebbieJ Legend Member

    10,901
    2
    Call HO--they're open.
     
    Jan 9, 2010
    #2
  3. Sheila

    Sheila Legend Member Gold Member

    5,425
    84
    Was it a Dec show & you forgot to change the date to Jan?
     
    Jan 9, 2010
    #3
  4. chefjeanine

    chefjeanine Senior Member Gold Member

    2,950
    97
    I tried. They are closed.

    And no, it's dated for January.
     
    Jan 9, 2010
    #4
  5. etteluap70PC

    etteluap70PC Legacy Member Gold Member

    3,667
    2
    are there any past host orders in there? Remember comissionable sales are different from Guest sales
     
    Jan 9, 2010
    #5
  6. DebbieJ

    DebbieJ Legend Member

    10,901
    2
    Hmmm, someone else on here was able to get through today. That's weird.
     
    Jan 9, 2010
    #6
  7. esavvymom

    esavvymom Legend Member Staff Member

    7,885
    137
    even with that, a $500 level would only be $90. She's showing $113? Not even a number listed anywhere.

    I would back up the file and try the manual update again.
     
    Jan 9, 2010
    #7
  8. chefjeanine

    chefjeanine Senior Member Gold Member

    2,950
    97
    nope. none of those
     
    Jan 9, 2010
    #8
  9. etteluap70PC

    etteluap70PC Legacy Member Gold Member

    3,667
    2
    That 113# makes me think you put something under the host order already?
     
    Jan 9, 2010
    #9
  10. chefjeanine

    chefjeanine Senior Member Gold Member

    2,950
    97
    I'm trying again. The customer service people are supposed to be there. . .not that they can help me with this issue.
     
    Jan 9, 2010
    #10
  11. chefjeanine

    chefjeanine Senior Member Gold Member

    2,950
    97
    :eek: Okay. My goof. It's a catalog show and not a cooking show.

    Thank you to everyone who tried to be of assistance. I'll go back to work now. :eek:
     
    Jan 9, 2010
    #11
  12. etteluap70PC

    etteluap70PC Legacy Member Gold Member

    3,667
    2
    It's always something silly... I hate when I do that! Glad you figured it out.
     
  13. Kathy's_Kitchen

    Kathy's_Kitchen Advanced Member Gold Member

    548
    0
    Before I got to the end, that was my first thought! Glad you got it figured out! :)
     
  14. esavvymom

    esavvymom Legend Member Staff Member

    7,885
    137
    HA! Learn something new everyday!
     
    Jan 9, 2010
    #14
  15. mountainmama74

    mountainmama74 Advanced Member Gold Member

    917
    5
    That was my first thought too! I'm glad you figured it out!
     
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