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Pampered Chef: No S&H on replacement parts?

  1. ChefJoyJ

    ChefJoyJ Veteran Member

    I am ordering a replacement clear collar for a customer. When I put it as shipping to me, it had no S&H, so then I changed it and had it as shipping to her...but still no S&H. :confused:

    Is that normal? Is there really no S&H on replacement parts??? That just doesn't sound right to me...
    Aug 5, 2009
  2. wadesgirl

    wadesgirl Legend Member Gold Member

    Really! There is NONE!
    Aug 5, 2009
  3. ChefJoyJ

    ChefJoyJ Veteran Member

    Sweet! :love:

    Now I can give her the total! Thanks!! :)
    Aug 5, 2009
  4. KellyTheChef

    KellyTheChef Legend Member Gold Member

    Yep, they include shipping for free...they only pay tax.

    PC does it as a courtesy to our customers...I think it's great!
    Aug 5, 2009
  5. dkitten13

    dkitten13 Member

    Hmm, I swore I paid...
    Aug 5, 2009
  6. NooraK

    NooraK Legend Member Gold Member

    I figure the shipping is built into the price. No one wants to pay $6.50 shipping for a $3 replacement item. Since they use the USPS system to ship, I'm sure it doesn't cost them all that much per item.
    Aug 5, 2009
  7. Ginger428

    Ginger428 Legacy Member Gold Member

    Too bad we do pay a price. They ship it the slowest way....:(. I placed an order on the 30th due to arrive on the 12th!! :eek: Let us know when yours is due to arrive?
    Aug 6, 2009
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