Tips for Troubleshooting Newsletter Distribution & Privacy Issues

[betht471]

I am having trouble with sending monthly email newletters. I tried to export the email addresses of customers and hosts from PP to my email provider and it looked like everything was good to go. I made a newsletter and sent it. It even showed up in my SENT files. However, none of my friends got it. I even sent it to myself and NOTHING showed up. I dont have trouble MAKING the newsletter, I have trouble creating the distribution lists of customers....any hints?? Am I just missing something? How do I keep an updated list of email addresses without having to type them in two different places? Also, can I send it without all the other customers seeing the emails addresses (for privacy issues)?

 

[PampChefJoy]

I am having trouble with sending monthly email newletters. I tried to export the email addresses of customers and hosts from PP to my email provider and it looked like everything was good to go. I made a newsletter and sent it. It even showed up in my SENT files. However, none of my friends got it. I even sent it to myself and NOTHING showed up. I dont have trouble MAKING the newsletter, I have trouble creating the distribution lists of customers....any hints?? Am I just missing something? How do I keep an updated list of email addresses without having to type them in two different places? Also, can I send it without all the other customers seeing the emails addresses (for privacy issues)?

Do you use Outlook? If you go into your distribution list, are all the addresses you added in the list? As far as I know, there's no way to synchronize an update at once. You'd have to enter it into PP and again into your email address book. You also are required to send it BCC "blind carbon copy" per home office's request, for privacy reasons.

 

[betht471]

Yes I have Outlook.

I had no idea about the BCC. Where does the home office address this? Is it in our big notebook? I am worried that there are other things I have missed?

So if I send it BCC the recipient wont see the other recipients?

 

[DZmom]

Beth,
Export your email addresses from Pampered Partner and save the file to the desktop. (Makes it easy to find!) Then open up Outlook and import the file. When I do this I have to choose "Other Address Book" and then "Text File (Comma Separated Values)"

If you have any questions just email me.

The only thing that I don't like about it is that the addresses are imported with the names in the Last, First form! I tried to think of my hosts and customers as friends, so I always use and remember their first names. You can fix this, but you have to fix it one at a time. I find that now that the majority of my contacts are in Outlook that it's much easier to just type it twice!