New Digital Thermometer Won't Turn on

[skaugchef]

I can't get my Digital Thermometer to turn on! Maybe someone on here can help me figure out what I'm doing wrong. I thought there was something wrong with it. So, I did a product adjustment saying it didn't work. The new one they sent also isn't turning on. Help! I'm doing a Chicken Your Way show in a few days. I really need to figure out how to get it turned on before that show.

 

[shelly.nurse]

It has been a while since I got mine, isn't there a pull tab in the back that has to be taken out to activate the battery? If not, maybe the battery is dead. The battery in mine did not last very long at all. I keep forgetting to get it replaced.

 

[twinkie10]

The battery has to be put in at an angle so that it goes under that little metal arm in the opening. It should work after you do this.

 

[raebates]

My first thought was the battery. The ones that come in anything that arrives battery included tend to not last long. However, the tab is supposed to help by keeping the battery from being engaged. Sometimes the tab is kind of hard to see, so you might want to open the battery case to see if the pull-tab is hidden.

 

[babywings76]

In the past, there were some others having problems with the battery. Mostly the batteries were fine, just weren't in the proper placement to work. I copied and pasted the tips that people shared. I had a host with this same problem. She gave me her thermometer to check out. I followed these tips and got it fixed. It works just fine now for her.When I took the tab out of mine, the battery popped all the way out. Upon inspection, I realized that there a specific way to put the battery back in. There is a little metal tab and you need to slide the edge of the battery underneath it. Then put the back on top of the battery and push down and twist using a dime. It worked for me.There is a silver thingy that your battery is probably sitting on top of. Instead, the tip of the silver thingy (sorry, I don't know what to call it), should be sitting on the edge of the battery.Take the battery out; lift that silver thingy up; then slide the battery under the lip of the thingy while pushing the battery down onto the spring. (This will also keep your battery from popping out.)
I hope that makes sense. Both of my digital thermometers now work.

 

[Intrepid_Chef]

It is probably a defect. If pulling the pull tab and re-installing the battery as discussed doesn't work, your thermometer is defective. Have it replaced.

I had mine replaced and they told me to discard it. I decided to try replacing the battery. The new battery did not work, so now I have a ton of extra batteries.

 

[skaugchef]

Thanks for the info Amanda. I was so excited I tried ASAP. Now the battery stays in & doesn't jump out. But, still nothing happens when I push the on/off button.

 

[babywings76]

Did you try to flip the battery? Maybe it was in upside down? If not, then you can just get a replacement battery. Or do another product adjustment.

 

[skaugchef]

Which way is the battery supposed to go?

 

[skaugchef]

Oh my gosh Amanda! I love you! Thank you so much for the help. With adjusting the silver thingy and having the battery the right direction it turns on now! I can't believe I waited this long before I asked for help!!!

 

[babywings76]

So glad I could help!