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I'm terrible at names, so it helps with that. But also because I write what their favorite PC product is on the name tag. That way I get conversation going not only with me, but among others. Additionally, if there is a lull in the show, I can always say....So Susie I understand your favorite PC product is the quick stir picture, can you tell us why. Sometimes guests will connect with others better than with me, and I use the name tags as a way to help me remember products and increase my sales.