Will Pampered Chef Call Me Back Again?

[DebPC]

I had a call in to CS this morning and missed their call back 50 minutes later. When I went to call them back and leave another call back request, they said I was already in the system. So it's been 30 minutes since then. Does anyone know if they're going to call me back again???

 

[CookinWithLynda]

Seriously, just wait on the line for a rep. I never request a call back. It says "your place in line will be kept and you can expect a call back within 50 minutes" (or some time frame), or - you can wait on the phone & talk to someone in about 5 minutes. I've never been on hold very long if I've been waiting in the queue.

 

[DebPC]

They did call back again about 1/2 an hour later. I always wait on the line unless it's a long wait. i'll have to call their nbluff next time.

 

[AJPratt]

I have been called back a second time. There have also been times where I have been on hold 30 minutes, so the call back is a great option for me.

 

[AnaCash]

Hi there! I'm so sorry to hear about your experience with customer service. As a fellow consultant, I understand how frustrating it can be to miss a call back and then have to wait for another one. Unfortunately, I am not able to provide information on when exactly they will call you back, but I can assure you that they will get back to you as soon as they can. In the meantime, feel free to reach out to me if you have any questions or concerns and I will do my best to assist you. Hang in there!