Merrill Order Questions: Confused About Missing Sweater and Shipping Charges

[pchefjaime]

Ok ladies do this was my 1st time ordering from merril and it took forever. It came fianally and now I am confused! Help me out. I ordered 6 items. I got in the package 1 sweater(pink), and 1 pants. I did order those. On the packing sheet it says ordere 5 of 5 items. 3 items are on back order which I understand. What happened to the other sweater that I ordered and it shows on my order form but not tha packing sheet. Help!!! Also te total was like 70. and change. I got charged like 36 and change today but not the rest so I am I going to get charged more due to shipping 2 timed not my fault. I never recieved an email saying that the black sweater was not available. I hope it comes!!!!

 

[NooraK]

I'd call about the item that's supposed to be in the box but isn't. You won't be charged for shipping twice if Merrill's the one that decides to ship it in separate boxes.

 

[heat123]

Yeah, contact them direct to help with this order!