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Pampered Chef: Urgent Lower ring for EAD???

  1. Sarah K.

    Sarah K. Novice Member Silver Member

    27
    0
    Okay I had a lady call me, a referral from a customer. I was super excited to get the call but kinda bummed when all she wanted was a replacement part, but I have treated her very well, ordered the part and when it wasn't there when she needed it offered her to use mine for the cake she was decorating. Fortunatly the ring came, but she called today and said that it didn't fit. Said that she has had the EAD for awhile but hasn't used it. Does anyone know the date when they changed the EAD and if the older style ring is available? I am just getting very frustrated over a $2 replacement part. :grumpy: I have heard from her more in the last week than I do my "GOOD" customers.
     
    Jun 8, 2009
    #1
  2. NooraK

    NooraK Legend Member Gold Member

    5,884
    29
    The threads at the bottom of the page might provide more details, but I've heard that the ring from a Playtex baby bottle would work.

    You could offer for her to replace the EAD and you'll give her your discount on the new one. Or if she might be interested, get her to do a show and add it to her order in addition to her Host Benefits.
     
    Jun 8, 2009
    #2
  3. Beth1170

    Beth1170 Member

    92
    0
    I had the same thing happen with my personal EAD from before I became a consultant. The ring on the older one is thinner and would crack easily. It was redesigned in 2000/01with a wider ring and there is not a replacement for the older one.

    As mentioned about, I would offer a discount on a new one.
     
    Jun 8, 2009
    #3
  4. caraighan

    caraighan Member Gold Member

    347
    1
    I tried the Playtex baby bottle ring but it won't fit the old style EAD. I had heard the same thing and tried it. I think it will fit the new EAD though. Just a guess by looking at it. I haven't tried that.
     
    Jun 8, 2009
    #4
  5. Sarah K.

    Sarah K. Novice Member Silver Member

    27
    0
    Now I am trying to remember when I got mine. LOL I think it was prior to becoming a "kit napper" in 2003.
     
    Jun 10, 2009
    #5
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