I personally have not had a problem with any of my shipments. I think they have been lightning fast actualy ! very fast turn around ! I thought this was interesting though ! EXECUFLASH One Pampered Chef Lane, Addison, IL 60101-5630 from Marla Gottschalk, President and Chief Operating Officer Good morning! We take great pride in how quickly we ship your Kitchen Show orders once theyâ?Tre received here in the Home Office. While our policy states that Shows will be shipped within 10 business days, weâ?Tve been working diligently this past year to process and ship orders in as little as 48 hours. While we are pleased with our improved performance, we need your help on one issue. In July, we received 30% of the monthâ?Ts total orders within the last three days, with 18% coming in on July 31. This not only affected shipments of July Shows, but also those submitted during the first week of August. In August, we received more than 32% of the monthâ?Ts total orders within the last three days, with 20% coming in on August 31. And 40% of the orders received on August 31 required follow-up calls, mostly due to missing or inaccurate past host numbers. Iâ?Tm sure you understand that when we get 30% of our orders at the end of the month, it becomes difficult to deliver quick processing and shipment times. So, here is what I need from you. Remind your teams how critical it is to close and submit Shows within a few days of the Show dates. This not only allows us to quickly process and ship orders, which is especially important now that customers are setting their sights on holiday shopping, but it allows you to provide great customer service. Also remind your Consultants that accurate past host numbers are necessary for us to process the Booking Benefit for past hosts. Inaccurate numbers may result in the past host not receiving the Monthly Host Special, the order being delayed and, ultimately, your commission check being delayed. Together, we can deliver prompt order turnaround and ensure good customer service for your hosts and guests. Thanks in advance for your help. Please feel free to share this e-mail with your downline.