Actually out on CC under your Lead information area, there's a script for emails that you can copy and paste into an email. It's pretty decent and then I edited it a little bit.

 

I got a lead yesterday and simply dashed off a note introducing myself and asking how I could be of assistance. Didn't even think that HO had some sort of email template.

 

I was so excited to see this on CC today for someone who only gave me their email. I think it is so awkward when you only have this limited info. I am never quite sure what to say and was pleased to see that they now have this for us.

 

I don't see where this scripted email is located....

 

I just found it. If you click on the link that says "0 leads to confirm" it will take you to a page titled "Learn how to follow up with Home Office Leads". From there, is a whole page on Following up with leads, and the scripts.