Could Adding an Option for Catalogs in Orders Improve Customer Satisfaction?

[Maragib]

an option to add a catalog to an order, even if they had to be paid for (by me or the customer) and the catalog would be sent with the order. I know that I could do a follow up mailing. An example would be that I sent our in-laws PC Christmas presents, it would have been great if I could have had a catalog in there with it so if they didn't like something they could look for what they did want, OR entice them to want more. a seperate mailing often gets lost. I know sometimes online orders would want a catalog too. Just wishful thinking I suppose.
Mara

 

[smspamperedchef]

That's a good idea!

 

[laurichef]

They do it w/ minis for the holidays, why not send a mini w/ every direct ship order?

 

[jnsr96]

only problem is our info isn't on the catalog... that would be awesome!

 

[my3angels]

I am with another DS company and we do have the option of adding a catalog for $0.40 that we pay for. It's a great idea.

 

[pattikake]

I've thought this many times. I would also like the ability to add a 'personal' note to the invoice/packing slip as well.

 

[Maragib]

I would also like an option to have the printed reciepts from p3 be able to be included in the order. They would probably have to create a whole extra assembly line for all these I am sure.

 

[rlombas]

, thank you for sharing your suggestion about adding an option for catalogs in orders. I completely understand the frustration of wanting to provide additional resources for customers to browse products and potentially increase sales. I appreciate your idea of offering a paid option for catalogs to be included with orders. This could be a great opportunity to showcase new products and promotions to customers who may not have had the chance to see them otherwise. I will definitely pass your idea along to our team for consideration. In the meantime, I would also suggest utilizing our digital catalogs and sharing them with customers via email or social media. This way, they can easily browse and shop from the comfort of their own home. Thank you again for your suggestion, we are always looking for ways to improve customer satisfaction. Happy cooking!