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She has to wait a couple days for them to process her show before she can go online and do the agreement. Also, there is a special code to use on her host order for her show to use the free product value. I can't seem to find where that is, but you'd have to enter it on PP. I bet someone else out there may be able to find it more quickly. Or call HO before you submit the show. (Who knows, maybe you already did this part )
When you are entering your host's order, enter her kit credit first. The item # is very easy to find. Just click on the word Description and PP will sort the items by their name. Just click it 2 times and the first 2 items on the list will be the Kit Credits, the $20 credit will be first and the $40 is second. I've listed the item #'s below.