Did a bridal shower 2 weeks ago. Grandma put three small orders on her debit card for about $100 total. Card didn't go through, it was of course a MC. Called HO to ask them to run it manually, had to leave a message on Friday because they weren't accepting calls. Left a message. Customer gave me cash Friday afternoon. Went to the website and told it to charge my debit card. Wouldn't go through, there is over $2000 in my PC account. Tried to call on Saturday morning. Left a message. Yesterday, tried to call, left a message. Yesterday afternoon, tried to put it on my PC credit card. Wouldn't go through--called and--you guessed it--left a message. This morning tried to just use the debit card that is attached to my PC account (the bank one, not the PC one), and it wouldn't go through. Called Solution Center this morning and spoke to Consultant Business Services, told them that I was leaving multiple messages and nothing I was doing would resolve it, but couldn't seem to get a call back--they put me through to order processing, where there is now a 3 hour wait for a call back, and of course I am leaving for the day, and will be in the middle of a bunch of stuff so can't use my cell to get a call back.....Between this and my issue last week with the 12" skillet, I'm beginning to get a little annoyed--no wait--a LOT annoyed. I told the Solution Center person this morning in Consultant Business Services that the "we are working with a new system" mantra is getting worn a little thin.