Ok, I had this problem with PP and finally figured it out. Just thought I would post it on here in case others had the same problem. I am not a computer whiz so this may be obvious to some.
When I was looking at my shows individually, I noticed on the order page that I could not see the Commissonable Sales and the Tax part. I tried re-sizing the window and all, but nothing worked.
Eventually I called tech support and figured it out. The page script is too large. What you do is close out of your applications and right click on a blank area on your desktop. Go to Properties, and then click the Settings tab. On the pixels resolution, chose 1024 x 768. Your computer will flicker and everything will get smaller. It takes a little while to adjust, but the PP problem is fixed!
Hope that helps someone else...
~Kristen
When I was looking at my shows individually, I noticed on the order page that I could not see the Commissonable Sales and the Tax part. I tried re-sizing the window and all, but nothing worked.
Eventually I called tech support and figured it out. The page script is too large. What you do is close out of your applications and right click on a blank area on your desktop. Go to Properties, and then click the Settings tab. On the pixels resolution, chose 1024 x 768. Your computer will flicker and everything will get smaller. It takes a little while to adjust, but the PP problem is fixed!
Hope that helps someone else...
~Kristen