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Pampered Chef: Buying ISO sharpening case

  1. janezapchef

    janezapchef Veteran Member Gold Member

    1,103
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    for the old-style (white case) self-sharpening paring knife. We can no longer buy a replacement part for this lifetime guarantee product even though we can buy replacement parts for some retired products that only had a 1 or 2 year guarantee until 2011. Hmmmm. Makes no sense to me. Anyway, can you help?
    TIA,
    Jane :)
     
    Oct 1, 2009
    #1
  2. wadesgirl

    wadesgirl Legend Member Gold Member

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    Crap I actually have two for the 5" knife!
     
    Oct 1, 2009
    #2
  3. jbdowd0798

    jbdowd0798 Veteran Member Gold Member

    1,275
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    If its lifetime they will do a pro. adj. You may need to pay the difference between the two knives but its a better knife and case. :) Thats what we have to do with discontinued cookware.
     
    Oct 1, 2009
    #3
  4. NooraK

    NooraK Legend Member Gold Member

    5,884
    29
    Like Becky said, since it's a lifetime guarantee product, there aren't replacement parts, because they're covered by the guarantee.
     
    Oct 1, 2009
    #4
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