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Pampered Chef: Installing pampered partner on new vista computer!

  1. ahinchey

    ahinchey Member

    77
    0
    okay, so I have a new computer with windows vista, but I can't get pampered partner-Canada installed. It keeps giving me a runtime error.
    anyone else have that problem? any solutions?
    thought I'd check here before I sent an email to tech support---
    TIA
     
    May 18, 2009
    #1
  2. I'm not sure this is in any way helpful, but I have P3 US installed on a Vista operating system and it's fine
     
  3. chefann

    chefann Legend Member Gold Member

    22,238
    6
    P3 isn't available in Canada.

    Alana, I think you need to get the most recent version from CC. Otherwise, Tech Support is probably the best place to go.
     
    May 18, 2009
    #3
  4. ChefEsther

    ChefEsther Member Gold Member

    131
    0
    I've had problems because my operating system is soooo old. I have to call Tech Support & they walk me through it. I am sure a more computer savvy consultant can do it on their own, but I just call - there is only so much room up there for that info & it is non essential for me to memorize the steps so I just go to the experts - they are part of our great support system! Good luck.

    Esther
     
    May 19, 2009
    #4
  5. stefani2

    stefani2 Veteran Member

    1,687
    1
    i still can't get my program to work properly with vista - even tech supp doesn't have an answer....
     
    May 19, 2009
    #5
  6. stefani2

    stefani2 Veteran Member

    1,687
    1
    i still can't get my program to work properly with vista - even tech supp doesn't have an answer....
     
    May 19, 2009
    #6
  7. sk8rgrrl99

    sk8rgrrl99 Member

    497
    0
    I'm not sure if you have it on disc or not but have you tried downloading it? Maybe the disc isn't giving you the right version?? I'm in the US but this is just a guess...
     
    May 19, 2009
    #7
  8. ahinchey

    ahinchey Member

    77
    0
    Thanks for the tips -- I've downloaded it,
    I'm calling tech support--- installed and re-installed to no avail!
     
    May 19, 2009
    #8
  9. Chef Gilles

    Chef Gilles Member Gold Member

    326
    7
    Hey girl!

    I started the new year with a new computer with Vista. It works fine. Don't waste your time figuring it out. Call tech-support and they will tell you to click a few buttons to make our program compatible to Vista. It's not much to set up. Just let them know that it's a new computer and you want everything to function smoothly. We have the best techies in the world!!!!! Good Luck Girl!
     
    May 19, 2009
    #9
  10. jules

    jules Gold Member

    14
    0
    I had this problem as well. Pampered Partner is not compatable with windows vista. I had to call tech support. I downloaded adobe reader and then reinstalled pampered partner and it works.
     
    May 28, 2009
    #10
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