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Individual Order through website

pamperedharriet

Legacy Member
Jul 21, 2005
4,159
2
I had someone place an outlet order through my website today. It appeared on CC as received and later released for picking. I also got my activity e-mail from HO showing this order today. I just checked CC and it doesn't appear anymore. Has this ever happened to anyone before? :confused:

I will check it again in the morning and if it is still not back I guess I will have to call HO to find out what happened to the order. I don't want to call my customer until I know for sure and panic her.
 

CLEGER

Novice Member
Gold Member
Oct 20, 2008
32
0
It happened to me last week. But thankfully it did show back up the following day. Maybe tomorrow it will be back on.
 

pamperedharriet

Legacy Member
Jul 21, 2005
4,159
2
I just checked CC and it is back showing up again. Thanks for letting me know I am not alone. It just threw me for a loop last night before I went to bed.
 

BlessedWifeMommy

Veteran Member
Oct 15, 2008
1,758
3
I just checked CC and it is back showing up again. Thanks for letting me know I am not alone. It just threw me for a loop last night before I went to bed.

My first thought would be the customer cancelled their order. Good to know if this happens, that it could just be a glitch.
 

pamperedharriet

Legacy Member
Jul 21, 2005
4,159
2
I really didn't think this customer would cancel as she called me to do the order online for her and was not home last night. I thought maybe something was wrong with her card at first but remembered seeing the status go from received to released for picking and then back to received (which is normal). I then checked the outlet and the item is still listed so it couldn't be that they were sold out already.

Hopefully it will stay listed and get shipped soon.
 
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