1. Pampered Chef relies on relationships and communication. How are you managing your business in the wake of Coronavirus and social distancing? Discuss here
    Dismiss Notice

Pampered Chef: Sales If Host is close to next level of FPV....

  1. slapsappyhappy

    slapsappyhappy Novice Member Silver Member

    I just submitted a show and I feel really guilty because the host was only $5 away from the next level. I don't know if or how I could have added the $5 somewhere on to get her to the next level. What do you all do if they are close? She got an online order right before I submitted that pushed her up to that close, but I added an outside order on that was worth $73 to boost her sales so maybe I should not feel guilty.

    What do you do when they are that close? should I feel guilty or get used to it? I am still new and learning so please let me know. Thank you!;)
  2. pamperedlinda

    pamperedlinda Legend Member Gold Member

    I will add some SBRCs to some orders or a spice to the highest order or another little something to the past host if there is one and they order.
    Mar 31, 2009
  3. Jennie4PC

    Jennie4PC Legacy Member

    I will let them know how close they are, sometimes they dont worry about it and sometimes they will add something small to someones order to bump them up.
    Mar 31, 2009
  4. I usually call them and ask if they want to add something to a mother/sister/friends order to boost them to the next level. I usually always coach them to the next level so if they are at $555 or above, I encourage them to order by explaining the additional benefits they would get. Most of the time it works ... it increases my sales and their product so we are all happy!
    Mar 31, 2009
  5. DebbieJ

    DebbieJ Legend Member

    I tell them and they usually add $5 worth of stuff to a friend's order to keep for themselves. It's worth spending $5 to get $25 more in free.
    Mar 31, 2009
  6. c00p

    c00p Veteran Member Gold Member

    Yep, yep, yep! I always tell them that they can add something onto someone else's order so that they can get the extra FREE stuff!!
    Mar 31, 2009
  7. sklay723

    sklay723 Advanced Member Gold Member

    Depending on how the host has acted, I will generally offer to find a way to bump them up if they get within a certain amount of the next level. Sometimes I will get an outside order to add on (call a customer who was thinking about ordering something and offer them the opportunity to get the lower shipping rate, etc.) or I might add on something I was considering as a gift for someone anyway. I usually tell hosts that I'll take care of it as long as we're within $10 of the next level. If they have really gone above and beyond, I might go up to $20, but I have to draw the line somewhere or I'll drive myself crazy. I had a host two weeks ago who allowed me to bring an extra guest (a friend of my mom's who had wanted to come to a show but didn't want to host and didn't know anyone else hosting). The host needed to get another $18 for the next level...so I added on a pineapple wedger for my mother. Something I know she wants, but wouldn't buy for herself at the moment. At the end of the day, the host is happy (and I don't have to wonder what I'm getting mom for Mother's Day this year!).
    Mar 31, 2009
  8. slapsappyhappy

    slapsappyhappy Novice Member Silver Member

    Man! I feel like a jerk now... :cry: Is it too late to fix it? I submitted it last night... I feel terrible that I didn't call her, she was at work and I wanted to submit it by the March 31st deadline to get the HWC... I guess I know for next time I just hope she isn't mad at me when she sees the receipt! Do they get one with the total for their show? I don't remember from when I hosted a party...
  9. raebates

    raebates Legend Member Staff Member

    Seana, take a deep breath. Calm down. You are not a jerk. Would it have been a nice touch to contact your host? Sure. However, your host is an adult. She had all of the information. You did nothing wrong.

    As far as I can remember, she will not see anything that tells her the party total. Someone will correct me if I'm wrong.
    Apr 1, 2009
  10. gailz2

    gailz2 Senior Member Gold Member

    I always tell them how far they are from the next level and offer to hold the show open another day or two if they are interested. Don't worry about not having done it -- the host knew what level they were at. We all learn as we go with this business. Be happy that you had a good show!!
    Apr 1, 2009
  11. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    Don't feel bad, you are human. It is hard to remember everything! I know that she won't see a total from her show in any of the material she gets with her products. I think, unless you share it with her, ie a thankyou letter that has the details of her show, she won't know.
  12. esavvymom

    esavvymom Legend Member Staff Member

    And remember...you shouldn't feel bad anyway because you said you already added a $73 order that wasn't her's....so really, she was $78 from the next level, not $5. Yes, next time you know what you can do to make her really happy, but it's not something I'd fret over.
    Apr 1, 2009
  13. PamperedK

    PamperedK Veteran Member Silver Member

    I always tell them how close they are, because I've found that there will be a friend who wanted to order, but didn't call, so then my host will follow up and often that ends in an additional order.
    Apr 1, 2009
  14. mrshamel3808

    mrshamel3808 Member Gold Member

    Same happend with me! And my host was almost $20 under the next level. But she contacted a few people and got 2 more orders. I do the same at the shows when guests are close to getting the guest special. Usually I don't tell them unless they would actually be saving money. If they're further away than the cost of the guest special item I tell them that it'd be cheaper for them just to buy it than spend more $$ to get it free. I think they appreciate the fact that I'm honest about actually saving them money.
Have something to add?