- Jun 8, 2008
Is anyone else not able to access Icontact today? Since last night, I have not been able to pull up the website. I just get an "error" type page. :cry:
Thank you for contacting iContact Technical Support. My name is Mel, and I will be assisting you today.
Unfortunately at this time are website and application are experiencing an outage. There is nothing wrong with the site or the application, but there seems to be some external IPs that are causing the problem. At this time those IPs are causing traffic to the site to be blocked. We are working aggressively to resolve these issues as quickly as possible, however it is taking longer than anticipated. We can not offer an approximate time as to which everything will be back up and running correctly, but our last update was sometime this evening. The application is working intermittently, so we have an alternate address you MAY be able to access your account through. If you are able to get into your account, please understand that the network is moving rather slow.
We sincerely apologize for the inconvenience and truly appreciate your patience during this time. I will email you as soon as we have these issues resolved.